Send us a message about anything Clipback related — billing questions, feature requests, integrations, or how Clipback can fit into your video editing workflow. We are a small team building a focused tool for freelance video editors and small studios, and we read every message. Replies usually arrive within one business day.
Whether you are evaluating Clipback for the first time, comparing it to Frame.io, Wipster or KROCK.IO, or running into a specific problem on the platform, we want to hear from you. Pre-sales questions, integration ideas, custom workflow needs and bug reports all land in the same place and are handled by humans who actually use the product.
For account-specific or billing questions, include the email address you used to register. For technical issues, a short description of the steps that produced the problem and the browser you are using helps us investigate quickly. We work hard to ship fixes within a day or two of receiving a clear repro.
Press, partnerships and integration enquiries are also welcome through this form. If you maintain an editing tool, agency platform or video production service and think Clipback could plug into your workflow, drop us a line. We collaborate with small studios and freelance communities and are always interested in feedback from working video editors.
Clipback works for solo freelancers, agencies and in-house video teams. Visit our blog for revision-workflow tips, or see pricing and create a free account.